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Chapter Two: Privacy and Policy

Whenever you do any online activities that involve providing personal and financial information, you want to know how your data is handled, and that it is done so in a secure manner. This is particularly true for players at Pay n Play online casinos, providing you could have large sums of money or your personal information stored in your account at any one time.

We’ve covered everything you need to know about privacy and security at online casinos so that you’re fully clued in about how your details and finances are being handled online. Let’s take a look at how you can identify secure Pay n Play Casinos, how your funds are protected, and some helpful tips that can help stay safe online.

How to verify if an operator is secure

Playing at secure casino operators is the only way to be sure that your account is secure and your privacy is handled in the correct way. Here’s how you can identify trusted casino operators.

Licensing and Regulations

The first thing you need to know about casino security is the importance of only playing at licensed casinos. In Europe, Most Pay N Play Casino operators require an MGA Gambling Commission certificate in order to legally offer gambling services.

The LCCP clearly set out the standards online casinos and other casino sites must meet when it comes to privacy and security. This includes using industry-standard data encryption and having security systems that are tested by independent accredited agencies, such as eCOGRA to ensure player safety.

Secure connection while browsing the internet

Another way in which you can verify an online gambling site is secure is by checking for the padlock symbol in the URL search bar. The padlock is used to signify websites that have a Secure Sockets Layer (SSL) installed properly.

Some casinos integrate the psd2 protocol to secure the transactions. This ensures that the online casino is operating on a secure network connection, rather than an unsecured connection which is more vulnerable to potential hackers.

How operators store and handle your personal data

Every licensed online casino has a privacy policy that outlines exactly how it stores and handles your personal data. When you sign up to a casino and agree to the terms and conditions, you are agreeing to the privacy policy. Privacy covers many points, including the following:

  • What personal information the casino collects
  • How and why it collects data,
  • Its cookies policy
  • When it shares your personal information
  • Who it shares your data with
  • How long the casino will store your data for

The data collected by casinos can range from your account details and financial information to data about the device you play on, your gaming patterns, and your social network information if you sign up through a social account.

Although not the case for casinos with PayNPlay technologies, There are a number of reasons as to why casinos collect this data, such as for making relevant marketing activity and promotions, helping prevent crime (KYC), identifying potential and problem gamblers, and to improve their services. Casinos also collect data from third parties, such as your credit history, to help in verifying identity and financial information.

When you play at licensed casinos, your data will be stored and handled in line with national and international data protection laws.

Browser Cookies

Cookies are text files that contain information about you and your mobile or computer device passed from browsers to websites. There are several different types. For example, there are strictly necessary cookies that identify you as being logged into a casino website and making sure you navigate from one page to the other.

Other cookies are used by websites to help improve their performance, such as by allowing casinos to target users with adverts based on their previous activities when browsing the internet.

Your rights as a customer

As a consumer, you have the right to request information about any personal data held by casino operators. On your request, you can get information about you and details of who your data is shared with.

You can request that data be amended if you believe it is inaccurate, and you also have the right to request the company erase your data in accordance with data protection laws such as General Data Protection Regulation (GDPR).

How operators store and handle your funds

Licensed sites are required to hold customers’ funds in separate client bank accounts. This ensures that players’ funds are kept separate from the money online casinos earn and spend for the proper functioning of their brand.

Tips for staying safe at online casinos

Pay n Play casino sites protect your account in line with the high-security standards set out by the licensing authorities, but there are also some steps you can take to ensure you stay as safe as possible.

  • Use a strong password whenever you are prompted to provide one
  • Use 2FA and fingerprint ID
  • Never use the same password more than once
  • Only play on secure networks and devices
  • Beware of phishing and other times of traps placed by scammers
Learn more:

Chapter 1: Responsible Gambling
Chapter 3: Casino Terms and Conditions
Chapter 4: Stick to your limits
Chapter 5: Wagering Requirements
Chapter 6: Glossary